Refund Policy

Refund Policy 1. Refund Eligibility a. We offer refunds for products/services that meet the following criteria: – The product/service is defective or damaged upon receipt. – The product/service does not match the description provided. – The product/service was not delivered within the specified timeframe. b. Refunds may not be applicable for: – Change of mind or personal preference. – Services that have been fully rendered. – Downloadable digital products once they have been accessed or downloaded. 2. Requesting a Refund a. To request a refund, customers must: – Contact our customer support team within 7 days of receiving the product or service. – Provide a clear explanation of the issue and any relevant evidence (e.g., photos, order details). 3. Refund Process a. Once a refund request is received and approved, we will: – Process the refund within [X days] to the original payment method or provide store credit, as per the customer’s preference. – Send a confirmation email with details of the refund. 4. Shipping and Return Costs a. If the refund is due to a product defect or error on our part, we will cover return shipping costs. b. If the refund is requested for reasons other than product defects or errors, the customer may be responsible for return shipping costs. 5. Cancellation Policy a. Orders for physical products can typically be canceled within [X hours/days] of purchase, as long as they have not been shipped. b. Services can be canceled within 7 days of purchase, with a possible cancellation fee if work has already begun. 6. Contact Information a. For any refund requests or inquiries, please contact our customer support team at+918446177349 7. Policy Updates a. We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website and become effective immediately. This is a basic template, and you should tailor it to your specific business needs and local regulations. It’s crucial to have a clear and fair refund policy to build trust with your customers and ensure smooth transactions.
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